Frequently Asked Questions

What is your return policy?

Every item we sell is backed by our 30-Day Money-Back Guarantee of Satisfaction. Your satisfaction is our priority. Should you have any questions or concerns about your purchase, please contact us at serviceyoudeserve@profilecoins.com. If you would like to return your purchase within 30 days for a full refund, follow the steps here.

^ Return to top ^

Are my credit card and personal information secure when I shop with Profile Coins & Collectibles?

Every precaution has been taken to ensure that our website, ProfileCoins.com, is secure. For more details, see our Privacy Policy.

^ Return to top ^

Is my privacy protected when I shop from Profile Coins & Collectibles and when I visit ProfileCoins.com?

The information you provide to Profile Coins & Collectibles helps us serve your individual needs and interests, expedite your orders, and alert you to new products and special offers. We have controls in place to protect you against the loss, misuse or alteration of information you provide. On our website, ProfileCoins.com, credit card and other sensitive information is encrypted for your protection. Please see our Privacy Policy for more information.

^ Return to top ^

How can I ensure that I receive confirmations and emails from Profile?

To ensure you receive email confirmations and newsletters from Profile, please add ProfileCoins.com and enews.ProfileCoins.com to your address book.

^ Return to top ^

How do I unsubscribe from your email newsletter?

You can quickly unsubscribe from our newsletter list by clicking on the unsubscribe link at the bottom of any newsletter.

^ Return to top ^

What should I use to clean my coins? Do you recommend cleaning them?

Cleaning coins is not recommended. Cleaning can permanently damage a coin's surface, thereby reducing and possibly destroying its value. An expert can easily spot a cleaned coin and will usually stay clear of it.

^ Return to top ^