What is your return policy?

Your purchase is backed by Profile's 30-Day Money Back Guarantee of Satisfaction. Every item we sell is backed by our guarantee. Should any product not live up to your expectations, simply return it within 30 days and we'll happily replace it or issue a refund, whichever you'd like. Your satisfaction is our top priority.

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Are my credit card and personal information secure when I shop with Profile Coins & Collectibles?

Every precaution has been taken to ensure that our website, ProfileCoins.com, is secure. For more details, see our Privacy Policy.

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Is my privacy protected when I shop from Profile Coins & Collectibles and when I visit ProfileCoins.com?

The information you provide to Profile Coins & Collectibles helps us serve your individual needs and interests, expedite your orders, and alert you to new products and special offers. We have controls in place to protect you against the loss, misuse or alteration of information you provide. On our website, ProfileCoins.com, credit card and other sensitive information is encrypted for your protection. Please see our Privacy Policy for more information.

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How can I ensure that I receive confirmations and emails from Profile?

To ensure you receive email confirmations and newsletters from Profile, please add ProfileCoins.com and enews.ProfileCoins.com to your address book.

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How do I unsubscribe from your email newsletter?

You can quickly unsubscribe from our newsletter list by clicking on the unsubscribe link at the bottom of any newsletter.

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What should I use to clean my coins? Do you recommend cleaning them?

Cleaning coins is not recommended. Cleaning can permanently damage a coin's surface, thereby reducing and possibly destroying its value. An expert can easily spot a cleaned coin and will usually stay clear of it.

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