Every item we sell is backed by our 30-Day Money-Back Guarantee of Satisfaction.

Your satisfaction is our priority. Should you have any questions or concerns about your purchase, please contact us at serviceyoudeserve@profilecoins.com.

If you would like to return your purchase within 30 days for a full refund, follow the steps below.

To submit a return:

  • Log in to your account:
      1. In the Email field, enter your email address, and then click Continue.
      2. In your email account, open the email sent from our store and copy the six digit verification code included in the email.
      3. Go back to the online store, and then enter a six-digit verification code.
  • Click the order that you want to submit the return for.
  • If your order has more than one item, then select the items that you want to return.
  • Select a return reason and add a note for the store.
  • Click Request return.

If your return request is approved, you receive an email with shipping instructions and a return shipping label. After the product is returned and inspected, we will initiate the refund.