Every item we sell is backed by our 30-Day Money-Back Guarantee of Satisfaction.
Your satisfaction is our priority. Should you have any questions or concerns about your purchase, please contact us at firstname.lastname@example.org.
If you would like to return your purchase within 30 days for a full refund, follow the steps below.
To submit a return:
- Log in to your account:
- In the Email field, enter your email address, and then click Continue.
- In your email account, open the email sent from our store and copy the six digit verification code included in the email.
- Go back to the online store, and then enter a six-digit verification code.
- Click the order that you want to submit the return for.
- If your order has more than one item, then select the items that you want to return.
- Select a return reason and add a note for the store.
- Click Request return.
If your return request is approved, you receive an email with shipping instructions and a return shipping label. After the product is returned and inspected, we will initiate the refund.