Privacy & Security

At Profile Coins & Collectibles we are committed to respecting your privacy and the security of your personal information. Our privacy policy describes the information we collect and how we use it.

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Why Do We Collect Information?

Profile Coins & Collectibles strives to provide our customers with quality products and excellent customer service. We collect information to allow us to process orders, to enhance and personalize our customers' shopping experience and to inform our customers and email subscribers of special offers and discounts.

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What Information do We Collect?

There may be times (such as when you purchase or order a product, subscribe to a service, register to receive catalogs or mailings, or to participate in contests, sweepstakes or promotions, etc.) when we ask you to provide certain information about yourself, such as your name, shipping/billing address, telephone number, email address, credit card information, birth date, gender, occupation, personal interests, etc. We also maintain a record of your product purchases. For quality assurance purposes, your chat session is recorded and may be monitored or reviewed.

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How We Use Information About You

We use the contact information you provide for internal purposes, such as confirming and tracking your order, subscription or registration, informing you of our new products, services and offers, and providing you with information from and about Profile Coins & Collectibles. We may contract with companies to provide certain services including credit card processing, shipping, etc. We provide these companies with only the information needed for them to perform these services.

From time to time, we make our mailing list (names and addresses only) and general shopping activity available to reputable companies whose products we believe will be of interest to you. We do not share email addresses for this purpose. If you do not want to receive mailings from other reputable companies and prefer that we do not share any information with these companies, please contact us. (Please see next section for contact info.)

On rare occasions, we may disclose specific information upon governmental request, in response to a court order, or when required by law to do so. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.

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Your Choices about Communication from Profile Coins & Collectibles

We offer choices about the types of information you receive from us. If you prefer not to receive special product offers in the mail, or email updates, from Profile Coins & Collectibles, please contact us at the address shown below or use our online Contact Us form. You can also unsubscribe from our email updates using the link provided in each email.

Profile Coins & Collectibles
PO Box 802
Franconia, NH 03580-0802

Please be sure to provide us your exact name and address so that we can be sure to identify you correctly. Because mailings are planned in advance, it may take several weeks for your request to become effective.

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Cookies and Pixel Tags

A cookie is a small data file that is stored by your Web browser on your computer. Cookies enable you to place an order on our website. They also allow us to enhance and personalize your online shopping experience, so that the information you receive is more relevant to you.

For example, we use cookies to:

  • Remember what items are in your shopping cart
  • Recognize you when you return to our website
  • Study how our customers navigate through our website and which products they request in site searches

If you set your browser to refuse cookies, please email us at to place your order.

We also use pixel tags – tiny graphic images – to tell us what parts of our website you have visited or to measure the effectiveness of any searches you may do on our site. Pixel tags also enable us to send you email in a format you can read and let us know when you have opened an email message from us.

We may also contract with other companies who use cookies or other online tools such as pixel tags to measure the performance of a marketing effort on our behalf. We prohibit these companies from using this information for their own marketing purposes or from sharing this information with anyone other than Profile Coins & Collectibles.

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How We Use Email

When you provide us your email address, we will email you as necessary to process your order, respond to a request or provide customer service. For example, after you place an order with Profile Coins & Collectibles, you will receive an email confirmation and, in most cases, an email with package tracking information.

We may also send promotional email about products, special offers, services or information that we believe may be of interest to you. It is our intent to send promotional emails only to those persons who wish to receive them. We provide instructions on how to unsubscribe in each email.

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Links to Other Sites

Occasionally we provide links on our website to other sites to enhance the functionality and shopping experience. These sites operate independently of Profile Coins & Collectibles and have established their own privacy and security policies. For the best online experience, we strongly encourage you to review these policies at any site you visit.

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Updating or Reviewing Your Information

To update your customer information (name, address, telephone number and email address), please contact us at the address above. To protect your privacy, we will need to validate your identity before you update or review your information.

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We have controls in place to protect against the loss, misuse or alteration of information that we've collected from you. When you make a purchase or create an account on our website, you are doing so via our Secure Sockets Layer (SSL) protocol and 128-bit encryption technology to provide the highest level of security available. We limit the information we provide to outside companies with whom we contract to only what they need to carry out their responsibilities. is a VeriSign Secure Site. This means that you may submit credit card and other sensitive information to our site with the assurance that all the information sent to us, if in an SSL session, is encrypted, protecting against disclosure to third parties.

Profile Coins & Collectibles uses VeriSign to enable the use of digital certificates. Whenever you see the VeriSign logo, you can click on it to verify that is a secure site (this verification actually occurs automatically in the background every time you place an order on our site).

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Privacy of Children on Our Website

Our website is not intended for use by children under the age of 18, and we do not knowingly collect personal information from children under the age of 18.

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Policy Changes

From time to time, we may use customer information for unanticipated uses not previously disclosed in our privacy notice. If our information practices change, we will post these changes on our website. We encourage you to review our privacy policy periodically.

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Questions or Comments?

We hope we've answered your questions about how we collect and use the information with which you provide us. If you have other questions or suggestions, please contact at the mailing address or email provided above in this policy or use our Contact Us form.